Who is Winning the Retail Pharmacy Consumer Battle?
CVS Health overtook Walgreens as the most popular drugstore retailer, a new report found. However, there is no saying for sure if CVS will keep this lead.
CVS Health overtook Walgreens as the most popular drugstore retailer, a new report found. However, there is no saying for sure if CVS will keep this lead.
Rite Aid filed for Chapter 11 bankruptcy protection on Sunday amid decreasing sales, billions of dollars in debt and more than a thousand lawsuits claiming the chain filled illegal prescriptions for opioids. In order for the company to get back on its feet, experts say it will have to start acting more like its competitors, such as Walgreens and CVS, by leaning more into care delivery, forging strong payer partnerships, and improving its digital offerings.
As technology advances, AI-powered tools will increasingly reduce the administrative burdens on healthcare providers.
Intermountain Healthcare plans to close 25 of its retail pharmacies, and will transfer those prescriptions to CVS Pharmacy starting next month. The change will affect about 250 employees.
Facing declining retail traffic, particularly overseas, Walgreens posted a net loss of $1.7 billion for the quarter ending on May 31. The company still has a long road ahead, but analysts said they liked its long-term strategy with VillageMD.
Donigan holds little experience in retail, instead serving as a executive at payers like Cigna and Premera Blue Cross and most recently as CEO of Sapphire Digital, a healthcare technology company that helps patients connect to high quality providers.
The company initially piloted CarePass in the Boston Area and said the program was able to drive a 15 to 20 percent increase in customer purchases while also appealing to a wider array of customers.
The contract dispute will affect Walmart's commercial and Managed Medicaid retail pharmacy patients.
The pharmacy company has launched a pilot membership program in the Boston area called CarePass that offers free one or two day delivery on most prescription medications and purchases, a discount on items under the CVS Health brand, access to a 24/7 pharmacist hotline and a $10 monthly store credit.